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Release Notes | November 6, 2018



  • Freshdesk custom ticket fields. Custom ticket fields are now displayed as Freshdesk actions options, both when creating Freshdesk tickets in Talkdesk main web application and when adding automations in the Freshdesk integration.
  • Enforcement of TLS 1.2 connections following the deprecation of TLS versions 1.0 and 1.1.
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