Release Notes | September 27, 2018 | Callbar Version 1.18

April 27, 2020 16:29

Fixes:

• Fixed issue with disposition screen sometimes appearing to agents mid-call.
• Fixed issue with disposition screen not displaying to agents after completing a blind transfer to voicemail.
• Disabled transfer, hold and add guest buttons on Callbar before the contact is connected with the agent on Queue Callbacks.
• Removed hold capability for agents that are added to a conference call.