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Release Notes | September 27, 2018 | Callbar Version 1.18

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Fixes:

  • Fixed issue with disposition screen sometimes appearing to agents mid-call.
  • Fixed issue with disposition screen not displaying to agents after completing a blind transfer to voicemail.
  • Disabled transfer, hold and add guest buttons on Callbar before the contact is connected with the agent on Queue Callbacks.
  • Removed hold capability for agents that are added to a conference call.
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