Starting next Thursday, September 13, we will be progressively releasing to all Talkdesk accounts the following new features and enhancements:
New:
- Talkdesk Live (legacy) multiple dashboards: each admin and supervisor can customize his/her own dashboards.
- Talkdesk Live (legacy) new widget metric: abandon rate.
Enhancements:
- Talkdesk Live (legacy) enhanced UI readability.