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Release Notes | July 5, 2018 | Callbar Version 1.15




  • New metrics settings allowing admins to manage reporting files and data retention period (to be progressively deployed to all accounts from July 5th onwards).
  • Contact Creation in Callbar now relies on the permissions set in “Roles”.


Callbar version 1.15


  • Resolved an issue in which Callbar would restore partially off screen, when collapsed or minimized.
  • When an incoming call is disconnecting and the agent tries to reject/accept it, Callbar shows the error notification "Unable to <reject/accept>, call is disconnecting" instead of the more generic message "Unable to establish call".
  • Resolved an issue in which Callbar in the collapsed state would not show the reject/answer buttons. This was affecting agents on Windows with a desktop zoom higher than 100%.
  • Resolved an issue which would break the user interface after dragging and dropping an audio file into Callbar.
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