Enhancements:
- Reporting security: all files related to scheduled reports now require authentication in Talkdesk in order to be downloaded.
Callbar Version 1.14
Fixes:
- Resolved an issue in which the ‘Normalize Audio Input’ setting would be overridden, allowing the browser to adjust the audio input level.
- Resolved an issue in which agents on outbound calls would see the message ‘Another agent has already answered this call.’ preventing Callbar from showing the disposition screen.