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Timeout Inactivity

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Admins can configure Talkdesk to log agents out if they are logged in but stay inactive for a long period of time.

To specify a Timeout inactivity period follow these steps:

Timeout_Inactivity_option_in_Admin_Preferences.png

  • Log into your Talkdesk account as an Administrator.
  • Select the 'Admin' section at the top of the page [1].
  • Click the 'Preferences' tab [2].
  • Next to 'Timeout Inactivity' change the setting to your required time (5, 15, 30 or 45 minutes) [3].
  • 'Save' your changes.

 

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