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Timeout Inactivity


Admins can configure Talkdesk to log agents out if they are logged in but stay inactive for a long period of time.

To specify a Timeout inactivity period, follow these steps:


  • Log into your Talkdesk account as an Administrator.
  • Select the 'Admin' section at the top of the page [1].
  • Click the 'Preferences' tab [2].
  • Next to 'Timeout Inactivity' change the setting to your required time (5, 15, 30 or 45 minutes) [3].
  • 'Save' your changes [4].


Note: In some cases, there may be a slight delay before Talkdesk recognizes the inactivity and logs out the agent.

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