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Release Notes | September 18, 2015



  • Database migration: we migrated the contacts portion of our hosted database instance to our own Amazon instance, which includes more secondary replicas as well as presence in multiple availability zones.
  • Cosmetic changes to report scheduler view: modified names of columns in the scheduler view and removed extraneous columns.
  • Support for configuring schedules without email: removed the mandatory flag on email when creating schedules. These will be available from the Talkdesk interface only.



  • CTI no longer fails when adding external numbers as guests to calls.
  • Reporting section no longer renders results multiple times.
  • Transfer panel of the main application had an issue rendering when performing call transfers to external phone numbers, disabling agents from performing a transfer.
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