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Talkdesk phone number availability

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We offer phone numbers in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Toll-free numbers are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. The exception is US Toll Free numbers which can be reached from Canada.

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

  • Any: You must provide an address anywhere in the world.
  • Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
  • Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements: 

COUNTRY BETA TYPES OF NUMBERS OFFERED ADDRESS REQUIREMENTS PROOF OF IDENTITY PROOF OF ADDRESS
Algeria Yes National Any address  N/A  N/A
Argentina Yes

Toll-free available in beta

Local numbers

Local: Local address

Toll-free: Any address

 N/A

 

N/A

Australia  

Local, Toll-free and Mobile

Local address for local numbers only  N/A N/A 
Austria Yes

National

Toll-free in beta

National: Austrian address

Toll-free: Austrian address

One of the following documents is required for national numbers:

  • Official ID
  • Passport
  • Verification of identification from banks or insurance companies
  • Excerpt from company book or registration and one of the above for the legal representative

One of the following documents is required for toll-free numbers:

  • Personal ID Card
  • Austrian Visa
  • Passport
  • Excerpt from company book or registration and one of the above for the legal representative

National: 

  • Invoice of prior telephony provider (for ported numbers)
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

Bahrain Soon Local and National Any address  N/A  N/A 
Barbados   Local No address  N/A  N/A  
Belarus Yes Toll-free in beta Any address  N/A  N/A  
Belgium  

Local and National

Local: Local address
National: No address

 N/A  N/A 
Benin   Mobile No address  N/A   N/A  
Bolivia Yes Toll-free in beta Any address  N/A   N/A  
Bosnia & Herzegovina Yes National Any address  N/A   N/A  
Botswana Yes Toll-free in beta Any address  N/A   N/A  
Brazil Yes

Local 

Toll-free in beta

Local: No address

Toll-free: Any address

 N/A   N/A 
Bulgaria Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A   N/A  
Canada   Local and Toll-Free No  N/A   N/A  
Cayman Islands   Local No address  N/A   N/A  
Chile Toll-free soon

Local

Toll-free coming soon in beta

No address  N/A   N/A  
Colombia Yes

Local

Toll-free in beta

Local: No address

Toll-free: Any address

 N/A   N/A 
Croatia   Local Local address  N/A   N/A 
Cyprus   Local No address  N/A   N/A  
Czech Republic Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

 N/A   N/A
Denmark Yes

National

Toll-free in beta

Local: Local address 

Toll-free: Any address

Local: ID with name, address, and business registration number or identity document number Local: Address must be on the ID
Dominican Republic   Local No address  N/A   N/A  
Ecuador Yes Local in beta No address  N/A   N/A  
El Salvador   Local No address  N/A   N/A  
Estonia   Local Local address  N/A   N/A  
Finland Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A   N/A 
France Toll-free soon

Local and National

Toll-free coming soon in beta

Local: Local address for area code

National: French address

One of the following documents is required for national and local numbers:
  • Passport
  • Residence Permit
  • ID Card
  • Excerpt from the commercial register (Extrait K-bis) reflecting the name of the legal representative authorized to act on the business’ behalf and the legal representative's passport, residence permit, or ID
  • Business registration number of the legal entity (which is on the commercial register -Extrait K-bis)

One of the following documents is required for national and local numbers:

  • Invoice of prior telephony provider (for ported numbers)
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

Georgia Yes National in beta

No address

 N/A

 N/A 

Ghana   Mobile

No address

 N/A   N/A 
Greece Yes

Local 

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A   N/A 
Grenada   Local  No address  N/A   N/A 
Guatemala   Local

No address

 N/A   N/A 
Guinea Yes Mobile in beta

No address

 N/A   N/A 
Hong Kong   National and Toll-free

National and Toll-Free: Local address

National and Toll-free:

Individual: Government-issued identity document (e.g., passport, national ID)

Business: ID of the legal representative of the company and business registration document

National and Toll-free: address must be on ID.
Hungary   Local Local address  N/A   N/A 
Iceland   Local Local address   N/A   N/A 
India Yes

Toll-free in beta

Foreign address  N/A    N/A  
Indonesia Yes

Local, Mobile

Toll-free in beta

Local and Mobile: No address

Toll-free: Any address

 N/A    N/A
Ireland Yes

Local and National

Toll-free in beta

Local: Local Address

National: No address

Toll-free: Any address

 N/A    N/A 
Israel Yes

Local and Mobile

Toll-free in beta

Local and Mobile: No address

Toll-free: Any address

 N/A    N/A 
Jamaica   Local No address  N/A    N/A  
Japan  

Local and National

Toll-free 

Local: Local address

National: No address

Toll-free: Any address

 N/A   N/A 
Kenya   Local No address  N/A    N/A  
Latvia   Local Local address  N/A    N/A  
Lithuania   Local No address  N/A    N/A  
Luxembourg   Local Local address  N/A    N/A  
Macau   Mobile No address  N/A    N/A  
Malaysia Yes

Mobile

Toll-free in beta

Mobile: No address

Toll-free: Any address

 N/A 

 

 N/A 

Mali Yes Local in beta Any address  N/A    N/A  
Malta   National No address  N/A    N/A  
Mauritius   Mobile No address  N/A    N/A  
Mexico Yes

Local (some states are still in beta only)

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A
Namibia Yes National No address  N/A    N/A  
The Netherlands Yes

 

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A 
New Zealand  

Local

Toll-free

Local: No address

Toll-free: Any address

 N/A    N/A 
Norway Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A 
Panama   Local Local address   N/A    N/A
Paraguay Yes Toll-free in beta Any address  N/A    N/A  
Peru   Local No address  N/A    N/A  
Philippines Yes

Local 

Toll-free in beta

Local: No address

Toll-free: Any address

 N/A    N/A 
Poland Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A 
Portugal Yes

National

Toll-free in beta

National: Portuguese address

Toll-free: Any address

 

National: ID (personal ID, residence permit, passport, excerpt from commercial register or proof of tax number)

Toll-free: ID with name, address, and tax number (VAT)

National: ID document containing Portuguese address or recent utility bill with Portuguese address (same address as on the ID)

Toll-free: address must be on the ID

Puerto Rico   Local No address  N/A    N/A  
Romania Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A 
Russia   Local - by special request Local address  N/A    N/A  
Serbia Yes Toll-free in beta Any address  N/A    N/A 
  Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

 N/A    N/A
Slovakia   Local Local address  N/A    N/A  
Slovenia   Local Local address  N/A    N/A  
South Africa Yes

National

Toll-free in beta

National and Toll-Free: Local address 

National and Toll-free:

Individual: Government-issued identity document (e.g., passport, national ID)

Business: ID of the legal representative of the company and business registration document

National and Toll-free: Address must be on the ID
South Korea Yes

National (ON HOLD)

Toll-free in beta

National: No address

Toll-free: Any address

 N/A    N/A 
Spain Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

 N/A    N/A
Sweden Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

 N/A  

 N/A  

Switzerland Yes

Local

Toll-free in beta

Local: Local Address

Toll-free: Any address

 N/A  

 N/A

Taiwan Yes

Toll-free in beta

Any address  N/A    N/A  
Tanzania Yes Local in beta No address  N/A    N/A  
Thailand Yes

Local

Toll-free in beta

Any address  N/A    N/A  
Trinidad and Tobago   Local No address   N/A    N/A  
Tunisia Yes National in beta No address  N/A    N/A  
Uganda Yes National and Toll-free in beta

National number: Any address

Toll-free number: No address

 N/A    N/A 
United Arab Emirates Yes Toll-free in beta Foreign address  N/A    N/A  
United Kingdom   Local and Toll-Free

Local number: Any address

Toll-free number: No address

 N/A    N/A
United States   Local and Toll-Free No address  N/A   N/A 
Venezuela Yes Toll-free in beta Any address  N/A    N/A  
Vietnam Yes Local in beta No address  N/A    N/A  

  

* Please send an email to support@talkdesk.com to acquire one of these numbers as they are only currently available by special request.

Note: This list changes frequently. To confirm availability of numbers in other locations please contact our support team (support@talkdesk.com).

 

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