How can we Help?

Talkdesk phone number availability

Follow

We offer phone numbers in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Toll free numbers are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. The exception is US Toll Free numbers which can be reached from Canada.

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

  • Any: You must provide an address anywhere in the world.
  • Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
  • Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements: 

Country Beta/GA Phone Number
Type
Address
Requirements
Proof of Address Proof of Identity
Argentina
GA Local Local Address Yes Yes
Beta Toll Free Argentinian Address Yes Yes
Australia
GA
Local Local Address No No
Mobile Any Address Yes Yes
Toll Free Local Address No No
Austria
Preview Local Local Address Yes Yes
GA National Austrian Address Yes Yes
Beta Toll Free Austrian Address Yes Yes
Barbados GA Local No No No
Belarus Beta Toll Free Any Address No No
Belgium
GA
Local Any Address No No
Mobile Any Address No No
Preview Toll Free Any Address No No
Benin GA Mobile No No No
Bolivia Beta Toll Free Any Address No No
Bosnia and Herzegovina GA National Any Address No No
Botswana Beta Toll Free Any Address No No
Brazil
GA Local Brazilian Address Yes Yes
Beta
Toll Free Brazilian Address Yes Yes
Mobile Brazilian Address Yes Yes
Bulgaria
GA Local Local Address Yes Yes
Beta Toll Free Any Address No Yes
Cayman Islands GA Local No No No
Chile GA Local No No No
Colombia
GA Local No No No
Beta Toll Free Any Address No No
Croatia GA Local Local Address No No
Czech Republic
GA
Local Local Address Yes No
National No No No
Beta Toll Free Any Address No No
Denmark Beta Toll Free Danish Address No No
Mobile Danish Address No No
Dominican Republic GA  Local  No No No
Ecuador GA Local No No No
El Salvador GA Local No No No
Estonia
GA Local Local Address No Yes
GA National No No Yes
Finland
GA
Local Local Address No No
National Any Address No No
Beta Toll Free Any Address No No
France GA Local Address in locality (matching prefix) Yes Yes
Germany GA Mobile Any Address No Yes
Ghana GA Mobile No No Yes
Greece
GA Local Local Address No No
Beta Toll Free Any Address No No
Grenada GA Local No No No
Guatemala GA Local No No No
Hong Kong GA Toll Free Hong Kong Address Yes Yes
Hungary GA Local Local Address Yes No
Iceland GA Local Local Address No No
India Beta Toll Free Foreign Address No No
Indonesia
GA Local No No No
Beta Toll Free Any Address No No
Ireland
GA
Local Irish Address Yes Yes
National Irish Address Yes Yes
Israel
GA Mobile No No No
Beta Toll Free Any Address No No
Jamaica GA Local No No No
Japan
GA
National Any Address Yes Yes
Toll Free Any Address Yes Yes
Kenya GA Local No No No
Latvia GA Local Local Address No No
Lithuania GA Local No No No
Macau GA Mobile No No No
Malaysia
Preview Local No No No
GA Mobile Any Address No No
Beta Toll Free Any Address No No
Mali Beta Local Any Address No No
Malta GA National No No No
Mauritius GA Mobile No No No
Mexico
GA Local Local Address Yes Yes
Beta Toll Free Any Address Yes Yes
Namibia Beta National No No No
Netherlands
GA
Local Local Address No No
National Local Address No No
New Zealand
GA Local No Yes Yes
GA Toll Free Any Address No No
Norway
GA Local Local Address No Yes
Beta Toll Free Any Address Yes Yes
Panama
GA Local Local Address No No
Beta Toll Free Any Address No No
Peru
GA Local No No No
Beta Toll Free Any Address No No
Philippines
GA Local No No No
Beta Toll Free Any Address No No
Poland
GA Local Local Address No Yes
Beta Toll Free Any Address No Yes
Portugal
GA National Portuguese Address Yes Yes
Beta Toll Free Portuguese Address Yes Yes
Puerto Rico GA Local No No No
Romania
GA Local Local Address Yes Yes
Beta Toll Free Any Address Yes Yes
Serbia Beta Toll Free Any Address No No
Singapore Preview Toll Free Any Address Yes Yes
Slovakia
GA Local Local Address Yes Yes
Beta Toll Free Any Address No Yes
Slovenia GA Local Local Address Yes No
South Africa
Preview Local Local Address Yes Yes
Beta Toll Free South African Address Yes Yes
Spain
GA Local Local Address No Yes
Beta Toll Free Spanish Address No Yes
Sweden
GA Local Local Address Yes No
GA National No No No
Beta Toll Free Any Address No No
Switzerland GA Local Local Address No Yes
Taiwan
Beta Toll Free Any Address No No
Beta Local Any Address No No
Thailand
GA Local Any Address No No
Beta Toll Free Any Address No No
Trinidad and Tobago GA Local No No No
Tunisia Beta National No No No
Uganda
Beta
National No No No
Toll Free Any Address No No
United Kingdom
GA
Mobile UK Address No No
Local UK Address No No
Toll Free UK Address No No
Venezuela Beta Toll Free Any Address No No
Vietnam Beta Toll Free Foreign Address No No

 

Note: This list changes frequently. To confirm availability of numbers in other locations please contact our support team (support@talkdesk.com).

 

Requirements by country

 

Argentina

Local Numbers

  • Proof of Business Address* (one of the documents below)
    • Commercial register showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business Name and Commercial Registry Number
    • Commercial register

  *Proof of business address must be within locality or region covered by the phone number's prefix.

 

Toll Free Numbers

  • Proof of Business Address (one of the documents below)
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business Name
    • Commercial register

 

Australia

Local/Toll Free Phone Numbers

Please provide the following information (no documentation required):

  • End User Local Service Address* 
  • End User Name

* An “End User Local Service Address” means a physical address with which the end user has an affiliation, not a PO or roadside box, to enable an emergency vehicle to locate the building or facility.

 

Mobile Numbers

  • Proof of Address**  (one of the documents below)
    • Commercial registry of equivalent showing address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business ID Number
    • Commercial registry or equivalent

**Proof of address must not conflict with proof of identity or business ID.

 

Austria

National/Local Phone Numbers

  • Proof of Austrian Address (one of the documents below)
    • Excerpt from company book or registration showing matching address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of  Business Name
    • Excerpt from company book or registration 
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID
    • Passport
    • Verification from bank of identify

Note: For each local phone number, we need an Austrian address in the same location as the prefix of the phone number (e.g., Viena numbers need a Viena address)

 

Toll Free Phone Numbers:

  • End User Austrian Address (no documentation required)
  • Proof of Identity
    • Business Name
      • Excerpt from company book or registration 
    • Name of Authorized Representative (one of the documents below)
      • Government-issued ID
      • Passport
      • Verification from a bank of identify

 

Belgium

Mobile/Local/Toll Free Phone Numbers

Please provide the following information (no documentation required):

  • Business Name
  • Business Billing Address
  • Business Service Address* 
*For each local phone number, we need a Belgian address in the same location as the prefix of the phone number (e.g., Brussels numbers need a Brussels address)

 

Brazil

Mobile/Local/Toll Free Phone Numbers

  • Proof of Brazilian Address* (one of the documents below)
    • Excerpt from the commercial register showing Brazilian address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity
    • Excerpt from the commercial register

*Proof of address must not conflict with proof of identity

 

Bulgaria

Local Numbers

  • Proof of Business Address* (one of the documents below)
    • Excerpt from the commercial register
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business Name
    • Excerpt from the commercial register
  • Unified Identification Code (no documentation required)
  • Seat of Address of Registration (no documentation required)
  • Email Address (no documentation required)

* Proof of business address must be within locality or region covered by the phone number's prefix

 

Toll Free Numbers

  • Proof of Identity with Business Name
    • Excerpt from the commercial register

Please also provide the following information (no documentation required):

  • Registered Business Address 
  • Unified Identification Code
  • Seat of Address of Registration 
  • Email Address  

 

Czech Republic

Local Phone Numbers

  • Proof of Local Address*
    • Business registration showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

* Proof of local address must be within locality or region covered by the phone number's prefix.

Please also provide the following information (no documentation required):

  • Business Name 
  • Registered Business Address 
  • Business ID Number 
  • Name of Authorized Representative
  • Address of Authorized Representative

 

National Phone Numbers 

Please provide the following information (no documentation required):

  • Business Name 
  • Registered Business Address
  • Business ID Number 
  • Name of Authorized Representative 
  • Address of Authorized Representative 

 

Denmark

Mobile/Toll Free Phone Numbers 

Please provide the following information (no documentation required):

  • Business Name
  • Business Danish Address  

 

Estonia

Local/National

  • Proof of Identity
    • Extract from the commercial register
  • Business Address (No documentation required)

 

Finland

Local/National/Toll Free Phone Numbers

Please provide the following information (no documentation required):

  • Business Name
  • Business Address* 

*For each local phone number, we need a Finnish address in the same location as the prefix of the phone number (e.g., Helsinki numbers need a Helsinki address).

  

France

Local Phone Numbers

  • Proof of French Address (one of the documents below)
    • Excerpt from the commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Registration Number
    • Excerpt from the commercial register (Extrait K-bis) showing the business registration number
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID
    • Passport
    • Residence permit

Note: For each local phone number, we need a French address in the same location as the prefix of the phone number (e.g., Paris numbers need a Paris address).

 

Germany

Mobile Phone Numbers

  • Proof of address (one of the documents below)
    • Handelregisterauszug with address field filled out
    • Gewerbeanmeldung without an expiry date

 

Ghana

Mobile Phone Numbers

  • Proof of Identity (one of the documents below)
    • Business registration
    • Certificate of Incorporation

Please also provide the following information (no documentation required):

  • Proof of Business Address 
  • Incorporation Date (corporate entities) or Registration Date (partnerships or unincorporated entities)

 

Greece

Local/Toll Free Numbers

  • Proof of Greek Business Address (one of the documents below)
    • Extract from the commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Name (one of the documents below)
    • Articles of Association
    • Articles of Incorporation
    • Extract from the commercial register
  • Tax ID Number (no documentation required) 
  • Contact Information (no documentation required)
    • Business email
    • Mailing address 

Note: For each local phone number, we need a valid Greek address in the same location as the prefix of the phone number (e.g., Athens numbers need an Athens address).

 

Hong Kong

Toll Free Phone Numbers

  • Proof of Address (one of the documents below)
    • Business Registration Certificate
    • Correspondence with government departments (no more than 3 months old):
    • Correspondence with banks or financial institutions (no more than 3 months old):
    • Correspondence with operators of public telecommunications service:
  • Proof of Identity
    • Business Registration Certificate

 

Hungary

Local Numbers

  • Proof of Business Address (one of the documents below)
    • Extract from the commercial register or business registration showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

Please also provide the following information (no documentation required):

  • Business Name 
  • Registered Seat 
  • Invoicing Address 
  • Business Registration Number 
  • Contact Information (business email or mailing address) (No documentation required)

 

Iceland

Local Numbers 

Please provide the following information (no documentation required):

  • Business Name
  • Business Address 

 

Ireland

National/Local Phone Numbers 

  • Business Irish Address 
  • Proof of Identity
    • Business registry

 

Japan

National/Toll Free Phone Numbers

  • Proof of Business Address
    • Any document issued by a governmental authority with the company’s name and address (legal entity)
  • Proof of Business Name
    • Any document issued by a governmental authority with the company’s name and address (legal entity)
  • Proof of Name of Authorized Representative
    • Any photo ID issued by a governmental authority with the individual’s name, address, and date of birth (individual or legal representative of legal entity)
  • Proof of Address of Authorized Representative
    • Any photo ID issued by a governmental authority with the individual’s name, address, and date of birth (individual or legal representative of legal entity)
  • Proof of Authorization of Legal Representative to act on behalf of legal entity (one of the documents below)
    • Power of attorney
    • Confirmation of authorization via telephone
  • Proof of Business Description (one of the documents below)
    • Corporate registry or Articles of Incorporation
    • Any government-issued document with a business description
  • Proof of Beneficial Ownership  (applicable for any person or entity that owns 25% or more shares of voting rights)
    • Shareholders’ registry or equivalent document that includes shareholder information and
  • Proof of Identity Documentation (see above) for beneficial owner
    • Any document issued by a governmental authority with the company's name and address
  • Proof of Address of Beneficial Owner (if applicable)
    • Any document issued by a governmental authority with the company's name and address
  • Purpose of Transaction (no documentation required)
  • Business Purpose for Number (no documentation required)

 

Mexico

Local/Toll Free Phone Numbers

  • Proof of Address (one of the documents below)
    • Business registration showing the address
    • Recent utility bill
    • Recent government communication
  • Proof of Business Name
    • Business registration

Note: For each local phone number, we need both a valid Mexican address in the same location as the prefix of the phone number (e.g., Mexico City numbers need a Mexico City address).

 

Netherlands

Local/National Phone Numbers

Please provide the following information (no documentation required):

  • Business Address (must be within locality or region covered by the phone number's prefix)
  • Business Name 
  • Business Purpose for Number

 

New Zealand

Local Phone Numbers

  • Proof of Business Address (one of the documents below)
    • Excerpt from the commercial register showing local address
    • Business registration showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Name (one of the documents below)
    • Excerpt from the commercial register
    • Business registration

 

Toll Free Phone Numbers

Please provide the following information (no documentation required):

  • Business Name
  • Business Address

 

Norway

Local Phone Numbers

  • Business Service Address (no documentation required)
  • Proof of Business Name with Identity Document Number and Type
    • Business registration

Note: The business address must be within locality or region covered by the phone number's prefix.

 

Toll Free Phone Numbers

  • Proof of Business Address (one of the documents below)
    • Commercial registry or equivalent
    • Utility bill
  • Proof of Identity Identity Document Number and Type:
    • Business registration
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID with picture
    • Passport
  • Proof of Identity and Authorization to act on behalf of company (one of the documents below)
    • Power of Attorney
    • Other official documentation such as the commercial registry identifying the person as a country manager and an Authorized Representative

 

Poland

Local Phone Numbers

  • End User Worldwide Address (no documentation required)
  • Proof of Business Name with Registration Number
    • Excerpt from a relevant business register such as National ID (REGON), National Tax ID (NIP), National Court Register (KRS), or business activity register
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID
    • Passport
    • Residence card
  • Proof of Authorization to act on behalf of company (one of the documents below)
    • Power of Attorney
    • Other official documentation identifying the person as an Authorized Representative (for example, business registration identifying the individual as a country manager)

Note: For each local phone number, we need a Polish address in the same location as the prefix of the phone number (e.g., Warsaw numbers need a Warsaw address)

 

Toll Free Phone Numbers

  • End User Worldwide Address (no documentation required)
  • Proof of Business Name with Registration Number
    • Excerpt from a relevant business register such as National ID (REGON), National Tax ID (NIP), National Court Register (KRS), or business activity register

 

Portugal

National Phone Numbers:

  • Proof of Portuguese Address* (one of the documents below)
    • ID document containing Portuguese address
    • Recent utility bill with Portuguese address
  • Proof of Business Name with Business Tax Number (for example, VAT)
    • Excerpt from a commercial register

* Proof of address must not conflict with proof of identity

 

Toll Free Phone Numbers:

  • Proof of Address (one of the documents below)
    • Excerpt from a commercial register showing address
    • Recent utility bill with address
  • Proof of Business Name with Business Tax Number (for example, VAT)
    • ID document showing tax number

 

Romania

Local/Toll Free Phone Numbers

  • Proof of Business Address (one of the documents below)
    • Excerpt from the commercial or trade registry showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Name and Trade Registry or Fiscal Number (one of the documents below)
    • Trade registry certificate
    • Fiscal registration/VAT certificate
    • Excerpt from the commercial or trade registry
  • Proof of Name of Authorized Representative with Series, Number, and Expiry Date (one of the documents below)
    • Passport
    • Identity card
    • Residence or labor permit
  • Proof that representative is authorized to act on behalf of the business (one of the documents below)
    • Power of attorney
    • Other documentation showing the individual is a director or country manager for the business
  • Date of Birth of Authorized Representative (no documentation required)
  • Address of Authorized Representative (no documentation required)

Note: For each local phone number, we need a valid Romanian address in the same location as the prefix of the phone number (e.g., Bucharest numbers need a Bucharest address).

 

Singapore

Toll Free Numbers

  • Worldwide Address (no documentation required)
  • Business Name & Business Registration Number
    • Business registration

 

Slovakia

Local Phone Numbers

  • Proof of Business Address (one of the documents below)
    • Business registration showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Name, Business Registration, and Registered Seat
    • Business registration
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID
    • Passport
  • Proof that Representative is Authorized to act on behalf of company (one of the documents below)
    • Power of attorney
    • Other documentation showing the individual is a director or country manager for the business

Note: For each local phone number, we need both a valid Slovakia address in the same location as the prefix of the phone number (e.g., Bratislava numbers need a Bratislava address).

 

Toll Free Phone Numbers

  • Proof of Business Name, Business Registration, and Registered Seat
    • Business registration
  • Proof of Name of Authorized Representative (one of the documents below)
    • Government-issued ID
    • Passport
  • Proof that Representative is Authorized to act on behalf of company (one of the documents below)
    • Power of attorney
    • Other documentation showing the individual is a director or country manager for the business

 

Slovenia

Local Phone Numbers

  • Business Address
    • Excerpt from the commercial register showing local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Business Name (no documentation required)

 

South Africa 

Local Phone Numbers

  • Proof of South African Address (one of the documents below)
    • Bank statement
    • Municipal rates or tax invoice
    • Recent telephone account statement
    • New motor vehicle license
  • Proof of Business Name (one of the documents below)
    • Business registration with Business Registration Number
    • Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
  • Proof of Name of Authorized Representative with Identity Number
    • Government-issued ID (must include photo, full name, and identity number)

Note: For each local phone number, we need a South African address in the same location as the prefix of the phone number (must match territorial restriction)

 

Spain

Local/Toll Free Phone Numbers

  • End User Spanish Address (no documentation required)
  • Proof of Business Name
    • Business registration
  • Fiscal Identification Number  (no documentation required)

Note: For each local phone number, we need a Spanish address in the same location as the prefix of the phone number (e.g., Madrid numbers need a Madrid address).

 

Sweden

Local Phone Numbers

  • Proof of Swedish Address (one of the documents below)
    • Business registration showing Swedish address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Business Name (no documentation required)

 

Switzerland

Local Phone Numbers

  • Proof of Business Name and Registered Office Address
    • Excerpt from commercial or official business register
  • Unternehmens-Identifikations number (UID) for Swiss entities (no documentation required)

 

United Kingdom

Mobile/Local/Toll Free Phone Numbers

Please provide the following information (no documentation required):

  • UK Business Address

 

 

Have more questions? Submit a request

Comments

Powered by Zendesk