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Talkdesk phone number availability

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We offer phone number in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Toll-free numbers are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. The exception is US Toll Free numbers which can be reached from Canada.

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

  • Any: You must provide an address anywhere in the world.
  • Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
  • Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements: 

COUNTRY BETA TYPES OF NUMBERS OFFERED ADDRESS REQUIREMENTS
Algeria Yes National Any address
Argentina Yes Toll-free available now in beta. Local numbers

Local: Local address

Toll-free: Any address

Australia  

Local and Toll-Free.

Local address for local numbers only
Austria Toll-free soon National No address
Bahrain Soon Local and National Yes **
Barbados   Local No address
Belgium Toll-free soon Local and National now Local: Local Address
National: No address
Benin   Mobile No address
Bosnia & Herzegovina Yes National Any address
Brazil Toll-free soon Local available now.
Toll-free soon in beta.
No address
Bulgaria   Local Local Address
Burkina Faso Soon Local TBC *
Canada   Local and Toll-Free No
Cayman Islands   Local No address
Chile Toll-free soon Local. Toll-free coming soon in beta. No address
China Soon Toll-free and local coming soon in beta. TBC *
Colombia   Local No address
Republic of Congo Soon    
Costa Rica Soon Toll-free and National coming soon in beta. TBC *
Croatia   Local Local address
Cyprus   Local No address
Czech Republic Toll-free soon Local Local address
Denmark Soon Local. Toll-free coming soon in beta. Local address
Dominican Republic   Local No address
El Salvador   Local No address
Estonia   Local Local address
Finland Soon Local. Toll-free coming soon in beta. Local: Local address
France Toll-free soon

Local, National and Mobile all available now.
Toll-free coming soon in beta.

Local: Local address for area code.

National: No address

Mobile: Any Address

Georgia Yes National

No address

Ghana   Mobile

No address

Greece Toll-free soon

Local available now. Toll-free coming soon.

Local Address
Grenada Yes Local No address
Germany Yes

Local, Mobile and National available now. Toll free now in beta.

 

Local: Local Address for area code ***
National: Any German Address

Toll-free: Any German address
Mobile: Any German Address,

Business name and VAT (tax code), ID of the authorized signee and tax number.

Guatemala   Local

No address

Guinea Yes Mobile

No address

Hong Kong   National and Toll-free. Any Address
Hungary   Local Local Address
Iceland   Local Local Address 
India Soon

Toll free coming soon in beta.
No other number types available.

TBC *
Indonesia Toll-free Loca, Mobile and Toll-Free

Local and Mobile: No address

Toll-free: Any address

Ireland   Local and National

Local: Local Address

National: No address

Israel   Local No address
Italy Soon Local numbers. Toll-free coming soon in beta. Local Address, Business name and VAT (tax code), ID of the authorized signee and tax number.
Jamaica   Local No address
Japan Toll-free Local and National now and Toll free in beta.

Local and National: No address

Toll-free: Any address

Kazakhstan Soon Local TBC *
Kenya   Local No address
Kuwait Soon National TBC *
Latvia   Local Local Address
Lithuania   Local No address
Luxembourg   Local Local Address
Macau   Mobile No address
Madagascar Soon    
Malaysia Soon

Mobile

Local coming soon in beta

No address
Mali Yes Local Any address
Malta   National No address
Mauritius   Mobile No address
Mexico Toll-free Local
Toll free

Local: Foreign address

Toll-free: Any address

Moldova Soon Local soon in beta. TBC *
The Netherlands

Toll-free 

soon

Local Local address required for Local numbers. 
Nigeria Yes Local No address
New Zealand Toll-free soon Local and toll-free soon in beta

Local: No address

Norway Toll-free Local now, Toll-free in beta

Local: Local address

Toll-free: Any address

Pakistan Soon Local coming soon. TBC *
Panama   Local Local address 
Peru   Local No address
Philippines Toll-free

Local and toll-free in beta

Local: No address

Toll-free: Any address

Poland Toll-free soon Local now, Toll-free soon in beta No address
Portugal Toll-free soon National now, Toll-free soon in beta National: Local address
Puerto Rico   Local No address
Romania   Local Local Address
Russia   Local - by special request Local Address
Singapore Soon National numbers and Toll-free numbers coming soon in beta TBC *
Slovakia Toll-free soon Local and toll-free soon Local Address
Slovenia   Local Local Address
South Africa Soon National. Local and Mobile coming soon in beta

Any address

TBC *

South Korea Toll-free National, Toll-free in beta

National: No address

Toll-free: Any address

Spain Toll-free soon Local and National. Toll-Free coming soon in beta. Local: Local address
National: No address
Sri Lanka Soon National TBC *
Sweden Toll-free soon Local and National Local: Local address
National: No address
Switzerland   Local Local Address
Taiwan Soon Local TBC *
Tajikistan Soon Local TBC *
Tanzania Yes Local in beta No address
Thailand   Local Any address
Trinidad and Tobago   Local No address 
Tunisia Yes National in beta No address
Turkey Soon National TBC *
Uganda Soon    
Ukraine Soon National TBC * 
United Kingdom   Local and Toll Free No address
United States   Local and Toll Free No address
Vietnam Yes Local in beta No address

* Please contact our support team (support@talkdesk.com) to confirm availability.

** At the request of the Telecommunication Regulatory Authority of the Kingdom of Bahrain, you are now required to have an address, proof of address and proof of ID for Bahrain numbers. This can be any address:

  • company address
  • proof of address (i.e. a utility bill or enterprise registration certificate)

In addition to this, the Bahrain regulators are now requiring the following documentation for local phone numbers:

  • Proof of Identification

The proof of Identification (ID) can be a passport, a business registration, or a national ID card.

*** For German local numbers our provider will also need a proof of address. This can be:

  • Individual: The end user must provide a valid, government-issued photo identification (national ID card, driver's license) with an address visible that matches the address on file for your phone number.
  • Business: The end-user must provide a company registration (Handelsregisterauszug or Gewerbeanmeldung).

Note: This list changes frequently and is usually updated monthly. We identify countries where phone numbers are launching soon in beta in order to keep customers as informed as possible. 

 

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