How can we Help?

Talkdesk phone number availability

Follow

We offer phone number in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Toll-free numbers are designed to be used for inbound voice calls, are domestically reachable only, and are not accessible from payphones. The exception is US Toll Free numbers which can be reached from Canada.

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

  • Any: You must provide an address anywhere in the world.
  • Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
  • Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements: 

COUNTRY BETA TYPES OF NUMBERS OFFERED ADDRESS REQUIREMENTS
Algeria Yes National Any address
Argentina Yes

Toll-free available in beta

Local numbers

Local: Local address

Toll-free: Any address

Australia  

Local, Toll-free and Mobile

Local address for local numbers only
Austria Yes

National

Toll-free in beta

Any address
Bahrain Soon Local and National Any address
Barbados   Local No address
Belarus Yes Toll-free in beta Any address
Belgium Yes

Local and National

Toll-free in beta

Local: Local address
National: No address

Toll-free: Any address

Benin   Mobile No address
Bolivia Yes Toll-free in beta Any address
Bosnia & Herzegovina Yes National Any address
Botswana Yes Toll-free in beta Any address
Brazil Yes

Local 

Toll-free in beta

Local: No address

Toll-free: Any address

Bulgaria Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

Burkina Faso Soon Local TBC *
Canada   Local and Toll-Free No
Cayman Islands   Local No address
Chile Toll-free soon

Local

Toll-free coming soon in beta

No address
China Soon Toll-free and local coming soon in beta TBC *
Colombia Yes

Local

Toll-free in beta

Local: No address

Toll-free: Any address

Costa Rica Soon Toll-free and National coming soon in beta TBC *
Croatia   Local Local address
Cyprus   Local No address
Czech Republic Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

Denmark Yes

National

Toll-free in beta

National: Local address

Toll-free: Any address

Dominican Republic   Local No address
Ecuador Yes Local in beta No address
El Salvador   Local No address
Estonia   Local Local address
Finland Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

France Toll-free soon

Local, National and Mobile

Toll-free coming soon in beta

Local: Local address for area code.

National: No address

Mobile: Any Address

Georgia Yes National in beta

No address

Ghana   Mobile

No address

Greece Yes

Local 

Toll-free in beta

Local: Local address

Toll-free: Any address

Grenada Yes Local in beta No address
Germany Yes

Local, Mobile and National

Toll-free in beta

 

Local: Local address for area code ***
National: Local address

Toll-free: Local address
Mobile: Any address,

Business name and VAT (tax code), ID of the authorized signee and tax number.

Guatemala   Local

No address

Guinea Yes Mobile in beta

No address

Hong Kong   National and Toll-free Any address
Hungary   Local Local address
Iceland   Local Local address 
India Soon

Toll-free coming soon in beta.
No other number types available.

TBC *
Indonesia Yes

Local, Mobile

Toll-free in beta

Local and Mobile: No address

Toll-free: Any address

Ireland Yes

Local and National

Toll-free in beta

Local: Local Address

National: No address

Toll-free: Any address

Israel Yes

Local and Mobile

Toll-free in beta

Local and Mobile: No address

Toll-free: Any address

Italy Soon

Local

Toll-free coming soon in beta

Local Address, Business name and VAT (tax code), ID of the authorized signee and tax number
Jamaica   Local No address
Japan Yes

Local and National

Toll-free in beta

Local and National: No address

Toll-free: Any address

Kazakhstan Soon Local TBC *
Kenya   Local No address
Kuwait Soon National TBC *
Latvia   Local Local address
Lithuania   Local No address
Luxembourg   Local Local address
Macau   Mobile No address
Madagascar Soon    
Malaysia Yes

Mobile

Toll-free in beta

Mobile: No address

Toll-free: Any address

Mali Yes Local in beta Any address
Malta   National No address
Mauritius   Mobile No address
Mexico Yes

Local

Toll-free in beta

Local: Foreign address

Toll-free: Any address

Moldova Soon Local soon in beta TBC *
Namibia Yes National No address
The Netherlands Yes

 

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

Nigeria Yes Local No address
New Zealand  

Local

Toll-free

Local: No address

Toll-free: Any address

Norway Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

Pakistan Soon Local coming soon. TBC *
Panama   Local Local address 
Paraguay Yes Toll-free in beta Any address
Peru   Local No address
Philippines Yes

Local 

Toll-free in beta

Local: No address

Toll-free: Any address

Poland Yes

Local

Toll-free in beta

Local: No address

Toll-free: Any address

Portugal Yes

National

Toll-free in beta

National: Local address

Toll-free: Any address

Puerto Rico   Local No address
Romania Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

Russia   Local - by special request Local address
Serbia Yes Toll-free in beta Any address
Singapore Soon National numbers and Toll-free numbers coming soon in beta TBC *
Slovakia Yes

Local

Toll-free in beta

Local: Local address

Toll-free: Any address

Slovenia   Local Local address
South Africa Yes

National

Toll-free in beta

Any address

South Korea Yes

National

Toll-free in beta

National: No address

Toll-free: Any address

Spain Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

Sri Lanka Soon National TBC *
Sweden Yes

Local and National

Toll-free in beta

Local: Local address

National: No address

Toll-free: Any address

Switzerland Yes

Local

Toll-free in beta

Local: Local Address

Toll-free: Any address

Taiwan Yes

Toll-free in beta

Any address
Tajikistan Soon Local TBC *
Tanzania Yes Local in beta No address
Thailand Yes

Local

Toll-free in beta

Any address
Trinidad and Tobago   Local No address 
Tunisia Yes National in beta No address
Turkey Soon National TBC *
Uganda Yes National and Toll-free in beta

National number: Any address

Toll-free number: No address

Ukraine Soon National TBC * 
United Arab Emirates Yes Toll-free in beta Foreign address
United Kingdom   Local and Toll-Free No address
United States   Local and Toll-Free No address
Venezuela Yes Toll-free in beta Any address
Vietnam Yes Local in beta No address

 

*** For German local numbers our provider will also need a proof of address. This can be:

  • Individual: The end user must provide a valid, government-issued photo identification (national ID card, driver's license) with an address visible that matches the address on file for your phone number.
  • Business: The end-user must provide a company registration (Handelsregisterauszug or Gewerbeanmeldung).

Note: This list changes frequently and is usually updated monthly. We identify countries where phone numbers are launching soon in beta in order to keep customers as informed as possible. 

 

Have more questions? Submit a request

Comments

Powered by Zendesk