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In which countries does Talkdesk offer phone numbers?

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We offer phone number in around 100 countries worldwide, see the table below for all the countries and types.

For certain countries, only National phone numbers (which are also sometimes called non-geographic phone numbers) are available, for others, only Local numbers, which are tied to a particular city or region (such as London or Barcelona).

Due to local regulations, some phone numbers require the user to be located in a particular region, or to list their information in order to purchase and own the number. The address you provide can be a business or personal address that you, your company, or your customer who will be using the phone number(s) has. It can also be a PO box or a law office representing your company.

There are three types of address requirements:

  • Any: You must provide an address anywhere in the world.
  • Local: You must be located in and provide an address within the phone number’s country. (In some cases, you need to provide an address in the same city as the phone number; these are identified.)
  • Foreign: You must be located outside and provide an address outside the phone number’s country.

When such an address is required in order to purchase a number, we will need to purchase it on your behalf as soon as you provide us the information. To do so, please contact our support team.

Some numbers are available in beta mode only and require you to contact us prior to purchasing. Our telecom provider starts with extensive testing internally and then runs an alpha "preview" with a select set of customers to ensure these numbers meet standards. We do not recommend customers take a number in this early stage because they may fail testing and be withdrawn. Only after this stage has been completed, numbers are launched in public beta and offered to all customers. From time to time there may be connectivity issues with a beta number but this is closely monitored and our provider works quickly to resolve any issues that come up.

Prices for each phone number are listed next to the number before you click Buy (prices may vary depending on the country and the number type). When a new number is purchased, the cost is deducted from your account’s credit.

Type of numbers available, current status and requirements: 

COUNTRY BETA TYPES OF NUMBERS OFFERED ADDRESS REQUIREMENTS
Algeria Soon National TBC *
Argentina Yes Toll-free available now in beta. Local numbers now in beta Local and toll-free: local address
Australia  

Local and Toll Free.

Local address for local numbers only
Austria Toll-free soon Local and National No address
Bahrain   National Yes **
Barbados Yes Local No address
Belgium Toll-free soon Local and National now. Local: Local Address
National: No address
Benin Yes Mobile No address
Bosnia & Herzegovina Soon National TBC *
Brazil Toll-free Local available now.
Toll free coming soon in beta.
No address
Bulgaria   Local Local Address
Burkina Faso Soon Local TBC *
Canada   Local and Toll Free No
Cayman Islands Yes Local No address
Chile Yes Local now in beta. Toll-free coming soon in beta. No address
China Soon Toll-free coming soon in beta. TBC *
Colombia   Local No address
Republic of Congo Soon    
Costa Rica Soon Toll-free and National coming soon in beta. TBC *
Croatia   Local Local Address
Cyprus   National No address
Czech Republic Toll-free soon Local Local Address
Denmark Soon Local. Toll-free coming soon in beta. Local address
Dominican Republic   Local No address
El Salvador   Local No address
Estonia   Local Local address
Finland Soon Local. Toll-free coming soon in beta. Local: Local Address
France Toll free

Local, National and Mobile all available now.
Toll free coming soon in beta.

Local: Local Address for area code.

National: No address

Mobile: Any Address

Georgia Soon National

TBC *

Ghana Yes Mobile

No address

Greece Soon

Local available now. Toll-free coming soon

Local Address
Grenada Yes Local No address
Germany Soon

Local, Mobile and National available now. Toll free now in beta.

 

Local: Local Address for area code
National: Any German Address

Toll-free: Any German address
Mobile: Any German Address

Ghana Yes Mobile

No address

Guatemala Yes Local

No address

Guinea Yes Mobile

TBC *

Hong Kong Soon National now. Toll-free coming soon. Any Address
Hungary   Local Local Address
Iceland   Local Local Address 
India Soon

Toll free coming soon in beta.
No other number types available.

TBC *
Indonesia Toll-free Loca, Mobile and Toll-Free

Local and Mobile: No address

Toll-free: Any address

Ireland   Local and National Local: Local Address
Israel   Local No address
Italy Soon Local numbers available now. Toll-free coming soon in beta. Local Address, Business name and VAT (tax code), ID of the authorized signee
Jamaica Yes Local No address
Japan Toll-free Local and National now and Toll free in beta.

Local and National: No address

Toll-free: Any address

Kazakhstan Soon Local TBC *
Kenya   Local No address
Kuwait Soon National TBC *
Latvia   Local Local Address
Lithuania   Local No address
Luxembourg   Local Local Address
Macau Yes Mobile No address
Madagascar Soon    
Malaysia Soon

Mobile

Local coming soon in beta

No address
Mali Yes Local Any address
Malta   National No address
Mauritius Yes Mobile No address
Mexico Toll-free Local
Toll free

Local: Foreign address

Toll-free: Any address

Moldova Yes Local No address
The Netherlands

Toll-free 

soon

Local Local address required for Local numbers. 
Nigeria   Local No address
New Zealand Toll-free Local and toll-free in beta

Local: No address

Toll-free: Any address

Norway Toll-free Local now, Toll-free in beta

Local: Local Address

Toll-free: Any address

Pakistan Soon Local coming soon. TBC *
Panama Yes Local in beta. Local Address 
Peru   Local No address
Philippines Toll-free

Local and toll-free in beta

Local: No address

Toll-free: Any address

Poland Soon  Local now, Toll-free soon in beta No address
Portugal Toll-free soon National now, Toll-free soon in beta Nationa: Local address
Puerto Rico   Local No address
Romania   Local Local Address
Russia   Local - by special request Local Address
Singapore Soon National numbers and Toll-free numbers coming soon in beta TBC *
Slovakia Toll-free soon Local and toll-free soon Local Address
Slovenia   Local Local Address
South Africa Soon National. Local and Mobile coming soon in beta

Any address

TBC *

South Korea Toll-free National, Toll-free in beta

National: No address

Toll-free: Any address

Spain   Local and National Local: Local address
National: No address
Sri Lanka Soon National TBC *
Sweden Toll-free soon Local and National Local: Local Address
National: No address
Switzerland   Local Local Address
Taiwan Soon Local TBC *
Tajikistan Soon Local TBC *
Tanzania Soon Local TBC *
Thailand   Local No address
Trinidad and Tobago Yes Local in beta  No address 
Tunisia Soon National TBC *
Turkey Soon National TBC *
Uganda Soon    
Ukraine Soon National TBC * 
United Kingdom   Local and Toll Free No address
United States   Local and Toll Free No address
Vietnam Yes Local in beta No address

* Please contact our support team (support@talkdesk.com) to confirm availability.

** At the request of the Telecommunication Regulatory Authority of the Kingdom of Bahrain, you are now required to have an address, proof of address and proof of ID for Bahrain numbers. This can be any address:

  • company address
  • proof of address (i.e. a utility bill or enterprise registration certificate)

In addition to this, the Bahrain regulators are now requiring the following documentation for local phone numbers:

  • Proof of Identification

The proof of Identification (ID) can be a passport, a business registration, or a national ID card.

Note: This list changes frequently and is usually updated monthly. We identify countries where phone numbers are launching soon in beta in order to keep customers as informed as possible. 

 

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