How can we Help?

How do I set up forwarding from Flynumber to Talkdesk (BYOC)?

Follow

Note: This article assumes you have reviewed the instructions to set up SIP forwarding/BYOC.

Once you've purchased numbers on Flynumber and we have sent you your SIP details you will need to configure your numbers on Flynumber.

  • First, log in to your Flynumber account
  • Navigate to your numbers: https://flynumber.com/orders
  • Click 'Details' for the number
  • Click 'Change forwarding':

  • Edit the 'host' to the details provided (usually this is talkdesk-accountname.sip.twilio.com or td-accountname.sip.twilio.com)
  • 'Enter details' is the phone number
  • Click Update

Please note you will need to do this for each number you wish to forward.

Known limitations:

At present Flynumber only supports 2 channels per number, which means a maximum of two simultaneous inbound calls at a time.

Have more questions? Submit a request

Comments

Powered by Zendesk