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How do I remove an agent that no longer works at my company?

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If you need to remove an agent, there are two options: deleting or deactivating.

To learn how to delete an agent, please follow the instructions on Deleting Agents. Important: Deleting an agent is an irreversible action. 

To retain the agent’s configuration data, instead of deleting the agent you can deactivate it. To learn how, please read Agent Deactivation

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