Note: Talkdesk can only provide best efforts support and is not responsible for configuring your specific SIP devices (since there are so many permutations). However, if you need a more detailed SIP setup, we will be happy to assist and provide all required information to your network team, but are unable to configure or provide details that are specific to your network.
To ensure that your communications infrastructure has connectivity to our cloud (and vice-versa) and that it doesn’t block any communications, we strongly advise you to whitelist all of the following IP address ranges and ports on your firewall, for SIP signalling and RTP media traffic. If you have whitelisted our IPs for SIP domains, you will also need to make these changes to your firewall.
North America Virginia Gateway:
Signaling IPs:
- 52.8.220.135
- 52.9.121.155
- 52.8.45.238
- 52.8.165.183
- 52.9.163.48
- 52.53.62.74
- 13.56.31.45
- 52.8.204.190
Ports: 5060 (UDP/TCP), 5061 (TLS)
Media IPs:
- 52.205.63.192/26
- 52.220.63.128/26
- 52.58.255.224/27
- 52.59.63.224/27
- 52.65.127.160/27
- 52.65.191.160/27
- 52.9.254.64/26
- 54.233.191.0/27
- 54.233.255.192/27
- 23.253.161.32/32
- 23.253.228.193/32
- 67.207.156.113/32
- 166.78.150.46/32
- 104.130.200.39/32
- 104.239.135.18/32
- 104.130.200.181/32
- 23.253.166.239/32
- 23.253.67.12/32
- 23.253.208.182/32
- 23.253.67.232/32
- 184.169.166.106/32
- 184.169.163.156/32
- 54.241.2.243/32
- 54.193.253.54/32
- 54.193.253.60/32
- 54.215.14.26/32
- 54.241.21.26/32
- 54.241.21.77/32
- 54.241.21.168/32
- 54.215.16.157/32
- 54.243.194.108/32
- 54.243.211.148/32
- 54.243.221.178/32
- 54.243.194.94/32
- 54.235.255.12/32
- 107.20.176.37/32
- 184.169.138.133/32
- 107.20.251.237/32
- 54.215.5.82/32
- 184.72.218.254/32
- 54.241.2.174/32
- 54.235.206.58/32
- 54.241.2.195/32
Please make sure that you update your firewall as soon as possible.
Comments