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Why do I occasionally get voicemails with no content, with a listed duration?


Our telecom provider processes the raw voicemail messages for us and filters out all the phone signaling and silence in the messages. This is a very conservative filtering, consisting only on silence and dial tones, so we are assured that no real content is ever lost. As a result, some voicemails show longer durations than the recording itself, but in reality the customer did not leave a message.

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