To easily remove an IVR tree, go the IVR tab of the number, and:
- Set the IVR Message to "None" .
- Remove any associated prompts by clicking the "x" .
- Save the changes .
Note: The section that allows you to choose how many times to play the message before performing an action is not a prompt, and cannot be removed ("If no number is pressed, play IVR greeting X times, then X").