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Call Conferencing (Legacy)

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IMPORTANT: On February 21, 2022, we announced the End of Life of the Main Dialer (sometimes also referred to as “Keypad”). 

Conversations is replacing the Main Dialer. The Main Dialer features previously described in this article are now available in Conversations.

 

Jump to Conversations documentation.

Access Talkdesk Agent Workspace documentation here.

 

Call conferencing allows you to add guests to a call. A guest can be another agent, a manager or a customer/prospect/lead:

 

Call Conferencing in Callbar

To add one or more guests and create a conference call in Callbar, please follow the steps in the article Using Callbar.

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