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Selecting the Outbound Caller ID


With Talkdesk, if your administrator has enabled custom outbound caller ID permissions, you can choose which phone number to display as the caller ID when making a call.

When this option is enabled, a dropdown menu is displayed, allowing you to select your desired outbound caller ID per call:



Once a phone number has been selected, it will be used for all your outbound calls until the outbound caller ID phone number is changed again, or the Default option is selected: in this case, Talkdesk automatically determines the best number to use based on the phone number you are calling. 

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