To add an administrator to your account:
- Log into your Talkdesk account as an Administrator.
- Access the "Admin" section at the top of the page.
- Click the "Agents" tab.
- Search by agent name (you can also select all agents by simply clicking the checkbox next to the “Name” column).
- After selecting the agent(s) you want to add as administrator(s), choose 'Assign Role' under “Action”.
- A new window will pop-up showing all available roles. Select the administrator role, and press “Save”.