Note: With Talkdesk Agent Workspace generally available, we announced — on February 21, 2022 — the End of Life to our legacy Agent products — Main Dialer, Talkdesk Callbar, and associated Agent tabs in Main — which includes the feature(s) described below in this article. You may continue to use the legacy agent products until the EoL date. However, upon the End of Support date, Talkdesk will no longer provide fixes or enhancements to the products, so you should upgrade to Talkdesk Agent Workspace.
By default, contacts are ordered alphabetically by name (the name is replaced by the phone number in case it does not exist).
Only 25 contacts are displayed at a time, but if you click the arrows at the bottom of the page, you can navigate through all contact pages.
To learn how to create contacts from Callbar, please read the article Contact Creation in Callbar.
You can filter your contacts by Tags  or filter and search by the contact’s first or last name (“Name”) , the contact’s email address (“Email”), the company the contact works for (“Company”) or the number the contact used when calling your company (“Phone”).
Simply choose how you would like to sort the contact list from the drop-down menu, type in the information you are looking for and press “Search” : results will be displayed as per your selection.