Talkdesk's Click to Call functionality allows you to call customers directly from your favorite help desk, CRM, sales software, or any other website just by clicking on their phone number.
By eliminating the old-school copy and paste method and the painstaking task of having to search for the same contact in both systems, Click to Call will save you time and effort, allowing you to focus on closing deals and better serving your customers.
How does it work?
Once you install Talkdesk Click-to-Call Extension, it will intelligently scan your websites and current systems (i.e. Salesforce, Zendesk, Zoho, Highrise, Help Scout, Nimble, Freshdesk, etc.) and add a link to each phone number. All you need to do is click on the phone number and Talkdesk will take care of the rest. Alternatively, you can right-click on a phone number to start a call.
Why isn't it possible to click on some phone numbers?
Please check the article Installing Talkdesk Click-to-Call Extension for more information on this.