How can we help?

Release Notes | November 2, 2017 | Talkdesk for Salesforce Version 2.9



  • Talkdesk admins can now configure Talkdesk to automatically pop a new Salesforce case into an agent’s screen when a case is created. This Case Pop ensures that agents can begin to log call details as soon as a call begins, rather than manually searching for the case



  • We’ve upgraded the admin setup wizard in Talkdesk for Salesforce with a new look and feel. 



  • Fixed the 1s difference between Talkdesk Activity Detail and Call reports.


All Articles ""
Please sign in to submit a request.