Installing Callbar App on Windows

Note: With Talkdesk Agent Workspace generally available, we announced — on February 21, 2022 —  the End of Life to our legacy Agent products — Main Dialer, Talkdesk Callbar, and associated Agent tabs in Main — which impacts the feature(s) described below in this article. You may continue to use the legacy agent products until the EoL date. However, upon the End of Support date, Talkdesk will no longer provide fixes or enhancements to the products, so you should upgrade to Talkdesk Agent Workspace. 

Access the full Announcement here.

Access Talkdesk Agent Workspace documentation here.

 

Follow the steps below to install Callbar App on a Windows machine:

 

Step 1.

Click this installation link to initiate the download.

 

Step 2.

Save the Callbar setup .exe installation file to your computer [1]:

Electron_Windows_save.png  

 

Step 3.

Click the downloaded file to install it.  A Windows message will pop up:

Windows_pop_up.png

Simply click the ‘More info’ [2] link and then the ‘Run anyway’ button. 

The installation will begin:

 Callbar-Installing.png

 

Step 4.

Once the installation is complete, Callbar App will automatically launch:

Windows_Callbar.png

 

Follow our best practices for Windows sound configuration.

Next, log in to Talkdesk Callbar

 

Note: Make sure to also install and update Talkdesk's Click-to-Call extension settings

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