Note: With Talkdesk Agent Workspace generally available, we announced — on February 21, 2022 — the End of Life to our legacy Agent products — Main Dialer, Talkdesk Callbar, and associated Agent tabs in Main — which impacts the feature(s) described below in this article. You may continue to use the legacy agent products until the EoL date. However, upon the End of Support date, Talkdesk will no longer provide fixes or enhancements to the products, so you should upgrade to Talkdesk Agent Workspace.
Access the full Announcement here.
Access Talkdesk Agent Workspace documentation here.
Follow the steps below to install Callbar App on a Windows machine:
Click this installation link to initiate the download.
Save the Callbar setup .exe installation file to your computer :
Click the downloaded file to install it. A Windows message will pop up:
Simply click the ‘More info’  link and then the ‘Run anyway’ button.
The installation will begin:
Once the installation is complete, Callbar App will automatically launch:
Follow our best practices for Windows sound configuration.
Next, log in to Talkdesk Callbar.
Note: Make sure to also install and update Talkdesk's Click-to-Call extension settings.