Note: With Talkdesk Agent Workspace generally available, we announced — on February 21, 2022 — the End of Life to our legacy Agent products — Main Dialer, Talkdesk Callbar, and associated Agent tabs in Main — which impacts the feature(s) described below in this article. We recommend upgrading to Talkdesk Agent Workspace.
Callbar automatically checks every 15 minutes for updates. If a new update exists, it will display a message with an Update now button that you can click to update Callbar:
- To unblock automatic Callbar updates, please ensure your IT department allows the domain td-prd-callbar-electron.s3.amazonaws.com, referenced here. After that, whenever you restart Callbar, it will be updated to the latest version.
- You can also download Callbar’s latest version by clicking here.
If you are using Callbar Chrome App, it may take a few hours for all users to receive the notification, due to the way updates are progressively distributed by Google. However, you can force the update by following these steps:
- Copy and paste chrome://extensions/ into your browser
- In the top right corner of the page, switch the "Developer mode" toggle to the right (ON position).
- Click the Update button.