{"article":{"id":40277429962011,"url":"https://talkdesksupport.zendesk.com/api/v2/help_center/en-us/articles/40277429962011.json","html_url":"https://support.talkdesk.com/hc/en-us/articles/40277429962011-AI-Agent-Platform-Create","author_id":416055420711,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"section_id":39090037609883,"created_at":"2025-08-22T13:46:56Z","updated_at":"2026-06-24T16:29:34Z","name":"AI Agent Platform: Create","title":"AI Agent Platform: Create","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-08-22T13:52:35Z","user_segment_id":null,"permission_group_id":1525572,"content_tag_ids":["01K0EH2E5V6F17GRFT0H08GRRJ"],"label_names":["ai_agent_platform"],"body":"<p>In the \"Create\" stage, users can bring their AI Agents to life. When creating a new AI Agent Orchestration, users provide the necessary details, such as name, purpose, and initial configurations, to ensure the agent is fully prepared for deployment.</p><ul>\n<li><a href=\"#h_01K38X8Q92KGAHXBM04HM25HQM\">Access to the AI Agent Platform app</a></li>\n<li><a href=\"#h_01K38X8Q92J1RK0NFTT8TX5GRF\">Create an AI Agent Orchestration on the AI Agent platform</a></li>\n<li>\n<a href=\"#h_01K38X8Q94T3J84CYS97P19ZK9\">Connecting with Customers</a><ul><li><a href=\"#h_01K38X8Q94AF3WJ94803DVJG7C\">Connect with Autopilot</a></li></ul>\n</li>\n</ul><h2 id=\"h_01K38X8Q92KGAHXBM04HM25HQM\">Access to the AI Agent Platform app</h2><p>If you wish to start using the AI Agent Platform, please reach out to your Talkdesk representative.  </p><h2 id=\"h_01K38X8Q92J1RK0NFTT8TX5GRF\">Create an AI Agent Orchestration on the AI Agent platform</h2><p><img src=\"https://support.talkdesk.com/hc/article_attachments/40277439630491\" width=\"800\" height=\"407\">Navigate to the AI Agent Platform and press the <strong>Create</strong> button to initiate the process. This will serve as the foundation of your automation.</p><p><img src=\"https://support.talkdesk.com/hc/article_attachments/40277429954587\" width=\"1920\" height=\"985\"></p><p>Once the creation process is completed, you will be redirected to the AI Agent platform design tool. You will see the top-level AI Agent (Supervisor), where you can add your AI Agents.</p><p> </p><h2 id=\"h_01K38X8Q94T3J84CYS97P19ZK9\">Connecting with Customers</h2><h3 id=\"h_01K38X8Q94AF3WJ94803DVJG7C\"><span style=\"color: #434343;\">Connect with Autopilot</span></h3><p>You can connect your AI Agent Orchestration to an Autopilot, enhancing Autopilot’s ability to have more intelligent, complex, and human-like conversations.</p><p><a href=\"https://support.talkdesk.com/hc/en-us/articles/40273031755675-Creating-an-Agentic-Autopilot-in-AI-Launchpad\"><span class=\"wysiwyg-underline\">Follow these steps to connect your AI Agent Orchestration to an Autopilot</span>.</a></p>"}}