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Release Notes | December 7, 2016

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New:

 

Enhancements:

 

Fixes:

  • Intelligent Reconnect is now correctly listed in Call Reports using the agent name instead of the ID on the Tags column.
  • Talkdesk Live drill down Actions menu for live calls was not auto-closing when clicking another menu.
  • Talkdesk Live list view for live calls was not populating when filtering by one or more ring groups.
  • Callbar contacts dropdown was not auto selecting for single match contacts.
  • "Message" field no longer mandatory when configuring Slack automations. Slack automations created and saved with no value in the Message field no longer cause an error to occur. Automations now fire correctly with a single line message appearing in Slack (based on the text in the "Title" field).
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