How can we Help?

Timeout Inactivity

Follow

Admins can configure Talkdesk to log agents out if they are logged in but stay inactive for a long period of time.

To specify a Timeout inactivity period follow these steps:


  • Log into your Talkdesk account as an Administrator.
  • Select the 'Admin' section at the top of the page.
  • Click the 'Preferences' tab.
  • Next to 'Timeout Inactivity' change the setting to your required time (between 5, 15, 30 or 45 minutes).
  • 'Save' your changes.

 

Have more questions? Submit a request

Comments

Powered by Zendesk