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Can I disable the auto-logoff due to inactivity feature?

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Yes! To do this you will need to disable the setting called Timeout Inactivity:

  • Log into your Talkdesk account as an Administrator.
  • Select the 'Admin' section at the top of the page and then the 'Preferences' tab.
  • Next to 'Timeout Inactivity' change the setting to 'Disabled'.
  • 'Save' your changes.

 

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