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Why do all of my numbers have a +1 prefix? I'm located internationally and this makes them invalid.

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When we import numbers from an external integration we apply the default account prefix which is +1.

We use international formatting for numbers (E.164) meaning country code should be specified for contacts with a + symbol, ie +1 for US or +44 for UK.

If needed, we can change the default prefix for your account and re-import the contacts. Please contact support@talkdesk.com if you've imported contacts in the incorrect format and need assistance removing and reimporting.

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