How can we Help?

Is it possible to have a form on my website or app so that my customers can request one of my agents to call them?

Follow

Callback API is available in Beta to Enterprise Customers only.

It can be used by your customers wanting to initiate callback calls from a website or application (e.g. web-to-lead form).

It behaves exactly like queue callback calls where the agents will receive an inbound call which they have to accept. This generates the outbound call. Learn more about queue callback flow here.

Contact support@talkdesk.com to retrieve access tokens and enable the Callback API for your account.

 

Learn more about the Talkdesk Callback API here

 

Have more questions? Submit a request

Comments

Powered by Zendesk