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How do I configure the waiting queue or transfer music?

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When enabled, if a customer is sent to the waiting queue or is on hold waiting to be transferred, we play the default music.

You are welcome to customize your waiting queue and/or hold music. Please send support@talkdesk.com the audio files (mp3 or wav) that you would like your callers to hear and we can upload and configure them for you.

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    Sultana Begum

    Voip call rifat gazi topup:$20000000

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