Can I create "call groups" for our queue? Teyler Kalin April 14, 2016 18:36 Follow Teams are built using ring groups. Ring groups associate team members to each other and the numbers they answer calls for. See more about setting up teams and call groups here. Have more questions? Submit a request Comments Lee Mathers September 21, 2015 12:52 I'm trying to click on the "here" link and it goes to a 404.