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How do I add an administrator to my account?

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To add an administrator to your account:

  • Log into your Talkdesk account as an Administrator.
  • Access the "Admin" section at the top of the page.
  • Click the "Agents" tab.
  • Search by agent name (you can also select all agents by simply clicking the checkbox next to the “Name” column).
  • After selecting the agent(s) you want to add as administrator(s), choose 'Assign Role' under “Action”.
  • A new window will pop-up showing all available roles. Select the administrator role, and press “Save”.
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