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Release Notes | April 25, 2017

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New:

  • Talkdesk Marketplace (Closed Beta). Talkdesk AppConnect is designed to help you improve customer interactions by allowing you to easily and quickly integrate with external applications. You can request to join the beta directly through the interface by opening the 'MyApps' dropdown and clicking “Join AppConnect beta”.

 

Enhancements:

  • Removed step to check new accounts for Flash since Flash is no longer a Talkdesk requirement.
  • Talkdesk Live dashboard filters are now stored locally on each user’s machine. When users refresh their page or logout/login to Talkdesk Live, the same filters will be applied, until manually changed or cleared.
  • Talkdesk Live performance enhancements.
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