If you purchase a paid plan, your installed AppConnect application will be billed as a month-to-month subscription, with the same payment method and terms as your Talkdesk subscription.
Upon adding an app, the subscription’s billing day will also align with your Talkdesk subscription, so that you can pay a single monthly invoice to Talkdesk, and do not need to manage payment to each app provider separately. Each app will be listed as a separate line item on your invoice.
For each app, you can purchase additional licenses or upgrade to a higher level plan at any time by managing the app subscription settings. You can also cancel an app at any time, which will go into effect at the end of your current billing cycle.
For more information, please see the AppConnect Terms of Service.
Note: Downgrades and cancellations are currently not supported via the Talkdesk interface. Please contact firstname.lastname@example.org to process these types of transactions.