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Front Integration Activation

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Front integration setup is quick and easy. No programming is required, just enter your Front account information and the integration process is complete. Follow these steps to activate the integration:

 

Add Talkdesk in Front

Step 1

Add the Talkdesk Inbox in Front:

  • Log into Front.
  • Go into your Settings, select Inboxes [1], and Add a team inbox.
  • Select Talkdesk [2].

Front1.png

Step 2

Fill in a name for your Talkdesk Inbox [3] and the unique Talkdesk URL for your account eg. https://myaccount.mytalkdesk.com [4] and press Next:

Front2.png

In the next page select the teammates who should have access to this inbox and click Save.

 

Step 3

In your inbox settings, copy your Talkdesk channel token [5] — you’ll need to enter this in your Talkdesk integration settings:

Front3.png

 

Add the Front Integration in Talkdesk

Step 4

Log in to your Talkdesk account. Select Admin [6], and choose the Integrations tab [7]. Find Front and click Connect [8]:

Talkdesk-Front.png

Step 5

Paste your Channel token [9] that you copied from Front and tick the contacts box [10] if you wish to synchronize these. Click Save.

Front-token.png

The Talkdesk and Front Integration is activated. All information will be automatically synchronized between Talkdesk and Front and you can start adding automations.

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